Carole is Executive Director of The Project for the Study of Alternative Education in South Africa (PRAESA) and Extraordinary Professor in Language Education, University of the Western Cape. She works in African multilingual settings on literacy teaching and reading culture development among people from birth onwards; she promotes a holistic pedagogy that focuses on the power of story and personal meaning to help ensure equitable learning opportunities for all children and the adults they interact with. In 2012, Carole co-initiated a literacy campaign in South Africa focused on interest and enjoyment, the Nal’ibali National Reading for Enjoyment Campaign, which she led for four years. Under her directorship, PRAESA was awarded the IBBY Asahi Award for Reading Promotion in 2014 and the 2015 Swedish government’s Astrid Lindgren Memorial Award for 20 years of work in reading promotion and children’s literature development in South Africa.

At THE NEW INSTITUTE Carole was working on themes related to "The Human Condition in the 21st Century".