Donald has over 20 years of experience in the broad areas of customer service, risk and compliance, and governance, mainly in the telecoms sector and emerging markets. In addition, he has a long-standing interest in entrepreneurship – both in theory and practice, which shaped his master’s degree research project at the Durham University Business School, University of Durham (United Kingdom), where he studied the relevance of trust to entrepreneurial financing in an informal economy. Donald is interested in the intellectual foundations of practices; as such, he is currently a PhD student at the Graduate School of Business, University of Cape Town, South Africa, where he is conducting doctoral research on how strategic ideas are translated into practice by organisations and institutions. His first degree is in Psychology (University of Nigeria). Donald is also interested in creative writing. His work on Delayed but not Denied is used in tertiary education institutions in and outside Africa.

At THE NEW INSTITUTE, Donald a fellow of the Africapitalism: Shared Entrepreneurship for Economic Development program in the Academic Year 2024/25.